FAQs

home / FAQs

blog

Q 1: How to deal with disconnecting ?

Answer:1. To check whether this device has been connected to another iphone; 2. To try reset and restart to connect

blog

Q 2:Why is there a delay in seeing real-time location information?

Answer:Because the real-time location information of the device must first be transmitted to the Apple Findmy network system background, and then forward the information to the bound device. It takes time for the system to process this information, so there is a delay. According to the measured findings, Apple Airtag also has this situation.

blog

Q 3: May I Make our own designed packing with only our own brand?

Answer:Yes ,of course. But it should be based on that you need regsister your own brand under Apple MFi to become their brand member and get their authority. If necessary ,we can assistant you to process it.

more
blog

Q 4: What Certifications have you done for your products?

Answer:We have obtains FCC Certification ,ROHS Certification,CE Certification,GCC Certification and so on.

blog

Q 5: Why should we choose LOSHALL

Answer:We are one original R&D and manufacture which make our own module,design our own PCBA,produce and assembly by production line in our own factory

blog

Q 6: What your company market plan in future?

Answer:So far as now ,we only sell our goods in Chinese domestical market and support some customers to sell on e-commerce platform such as Amazon ,Temu,Ebay,Aliexpress and so on.

more

subscribe newsletter

Enter your email and we'll send you details about new courses and events.